Need help now? Call Reach Out at 519-433-2023 or 1-866-933-2023 now to receive mental health and/or addictions support.
What happens when you call the Reach Out number?
First, you will hear our Reach Out introduction message. After the message, the phone system will connect you with a mental health professional. You are given the option of either English or French prior to the beginning of the call.
If we are receiving an overwhelming amount of calls and a mental health professional is not available at the time you call, you will be redirected to a voice mail. As soon as a mental health worker is available they will call you right back!
I don’t have a phone. Can I still call?
Yes you can! You can use other technology to connect with our mental health and addiction workers.
You can connect with Reach Out through a VoIP (Voice over Internet Protocol) service you trust.
Once you’ve found the VoIP service that works for you, follow the steps to sign up and install the service.
Enter the 519-433-2023 or 1-866-933-2023 phone number when you are ready to call!
Is my phone call confidential?
Yes, your call is confidential.
If you are in crisis and are unable to connect to Reach Out, please call 9-1-1.